Booking Policy

 Please Read Before Booking!

 Location:

CLC Studio

1540 St Clair Ave NE, Cleveland Oh 44114

 Booking:

• Appointments can ONLY be made through my booking site unless stated otherwise.
• Once you book your service, it is FINAL! Changes cannot be made. So, it’s vital to make sure you pick the correct service.
• Same-day appointments are not offered.
• Squeeze-In Appointments are now available on Sundays ONLY. Sunday appointments are a additional $60. Please text to schedule.
• Unfortunately, I do not service children. 

 Deposits:

• All appointments require a deposit!
• Deposits range from $20-$50, this deposit goes towards the full amount of your specified service.
• All deposits non-refundable & non-transferable.

Late/Cancellation Policy:

• Late fees do apply. If you are 10 minutes late, there will be a $10 late fee. If you are more than 15 minutes late, your appointment will be canceled and rescheduled. 
• Appointments must be cancelled 24 hours prior to your appointment.
• Same-day cancellations result in a $25.00 fee. If you wish to reschedule, another deposit will have to be paid. 
• No Call/ No Show results in not being able to book with me in the future. 
• Appointments can be rescheduled 24 hours in advance  (one reschedule per appointment).

Payments:

• Payments can be made with Credit Card, Apple Pay, or Cash App. NO CASH! 
• If you choose to pay for your service prior to your appointment, please understand your payment is non-refundable. Please make sure you will be able to make your appointment.
• Please note, that it is my goal to provide quality work. If for whatever reason you are unsatisfied with your service, please let me know before you leave so the necessary changes can be made.
• All services are non-refundable!

 How To Arrive:

• Mask are MANDATORY !
• Please arrive with your hair freshly washed, detangled, and free of any products. If your hair is not clean, you will have the option to pay for shampoo services if time permits or have your appointment rescheduled.
• Shampoo Services and Treatments can now be added to your services, must be added at the time of booking for proper time slot. 
• Please wait in your car until your specified appointment time.

 Hair Used:

• Hair is provided for specific services. You can find in the description if hair is provided.
• Hair for Loc Styles can be found at the following stores: